Return & Refunds
Changed your mind?
No problem. You can return your order within 14 days in accordance with your legal
right of withdrawal — no explanation needed.
In addition, we offer a voluntary 30-day return policy from the day youreceived your items. Conditions To qualify for a return,
items must be in new, unworn condition.
This means:
not worn
not washed
no stains or marks
no odorsWe reserve
the right to inspect the returned items and may reject the return if the condition is not acceptable.
Return shipping costs are your responsibility, including proper packaging of the items. Exchanges:
We cannot offer exchanges for different sizes or colors.
If you want a different item, simply place a new order.
How it works Send us an email at
apertogallery@apertostudios.com
with the subject: “Return + Order Number”
Pack your items securely. Create your own return label using your preferred shipping carrier. Send your return to:
APERTO STUDIOS GbR
Steinbeisstraße 4
70839 Gerlingen
Germany(Note:This is not a warehouse — no personal drop-off possible.)
Once wereceive and inspect your return, your refund will be issued within 7 days toyour original payment method.
Receivedd efective goods? It happens— even with our quality checks.If you
received a damaged or faulty item, please email us at Apertogallery@apertostudios.com
Include a few photos of the issue and we’ll send you a free return label rightaway.